Senior Stockbox Intake and Distribution

Do you have a passion for helping older adults in our community or creating connections to healthy foods? You can accomplish both by joining MCC as a Commodity Supplemental Food Program (CSFP) Senior Stockbox Intake Volunteer by helping connect low-income adults aged 60 years and older to free monthly food packages.

Commodity Supplemental Food Program (CSFP) Senior Stockbox Intake Volunteers will be responsible for taking attendance of individuals receiving Stockboxes, maintaining confidentiality of client information and records, and intaking new participants.

Please note that this is the first step of the volunteer application process. Before your first volunteer shift, you must complete the MCC application and have this processed with the MCC Volunteer Coordinator, Arlene Gonzalez. Generally, this process will take 1-2 business days upon your application.

Key Responsibilities:

• Greet clients warmly and assist them through the intake process.
• Ensure that all client interactions and data are handled with confidentiality and respect.
• Provide clients with information about the program and answer any questions they may have
• Verify client eligibility for the CSFP program, collect necessary information and documentation from clients, and maintain up-to-date and accurate records of client information and program participation.
• Assist in the preparation and distribution of food packages based on the CSFP guidelines.
• Address any concerns or issues that arise during the intake process and escalate them as needed.
• Foster a positive work environment of outstanding teamwork, mutual respect, and effective communication. Ensure the work environment provided is clean and debris-free at the end of the shift

Qualifications/Requirements:

• All volunteers must complete an MCC volunteer application and waiver prior to attending their first shift
• Willing to complete orientation and training provided to ensure familiarity with the CSFP program and intake process
• Must be at least 18 years old
• Ability to handle sensitive information confidentially and with discretion.
• Basic computer knowledge.
• Reliable, punctual, and able to work effectively as part of a team.
• Compassionate and empathetic towards individuals in need.
• Adhere to all health and safety regulations and organizational policies.
• Foster a positive work environment of outstanding teamwork, mutual respect, and effective communication.